At Discover Your Northwest, we value your support and are committed to protecting your privacy. Our site is a safe environment for anyone who shops or makes a donation.
Information We Collect
We collect personal information from you only when it is specifically and knowingly provided by you. When you make a purchase or donation online, we ask for your name, address, phone number, e-mail address, and payment information.
It is our policy not to sell, trade, or rent your personal information to anyone. We will not share your personal information with any third party, except contracted service providers acting on our behalf, or unless ordered to do so by a court of law. We reserve the right to change our policy at any time. If we choose to change our policy, you will be given the option to opt out.
We do not knowingly solicit or collect personally identifiable information from children under the age of 13. If we learn that a child under the age of 13 has submitted personally identifiable information to our website, we will take all reasonable measures to remove the submitted data and will not use information for any purpose (except where necessary to protect the safety of the child or others or as required by law).
Use of Personal Information
Employees of Discover Your Northwest, or contracted service providers acting on our behalf, may have access to your personal information only to fulfill orders or conduct appropriate business. We will use your information to process your transaction and to verify payment data. We will use your mailing address to ship your order. We may occasionally send emails with information about Northwest public lands, special events, volunteer opportunities, donation drives, and product offerings to U.S. and Canadian customers. It is our policy to discontinue contacting any person upon oral or written request to us, our fundraising agents, or other official representatives. All emails sent will have a simple unsubscribe option, as required by law.
Use of Non-Personal Information
We also collect various kinds of basic, non-personal information. This includes total number of visitors, pages viewed, referring websites, and other non-identifying statistics that contain no personal information and cannot be used to gather such information. We use this aggregate information to pursue partnerships that further our mission, improve the quality of our website, and to make your experience on our website as smooth as possible.
We do not intentionally or knowingly market to or collect personal data for marketing purposes from individuals in the European Union or individuals who fall within the scope of the General Data Protection Regulation 2016/679 (GDPR). Any personal data received from such individuals is strictly used with contracted service providers for the purpose of completing a transaction in process to conduct legitimate business, or for customer or technical support upon request. Where the European Union's GDPR applies, in certain circumstances and subject to data processing agreements, you have rights in relation to the personal information we may collect from you following a transaction you have willingly entered into and completed on our web site. You may request we delete any personal information we collect from you that is no longer necessary for us to retain unless we are otherwise required to retain it by law.
If you receive any unwanted communication from us by any means, you can utilize the unsubscribe feature of the communication, or contact customer service to have your contact and personal information promptly removed.
Protecting Your Information
Our online order processing system allows you to make safe purchases and donations. We use Sectigo to provide the latest encryption technologies to ensure that your information is safe as it enters our ordering system.
This website is tested and certified by Trustwave to comply with the PCI Data Security Standard, enabling strong cardholder data controls to help reduce fraud.
Your credit card information is not stored in our system. All payment information that you provide is used only to facilitate payment for our products and services. Our online credit card verification partner collects information required to process your transaction. Their security and encryption technology offers the highest level of security available to protect your transactions.
To allow you to keep merchandise information in your basket as you shop our Online Store, we utilize "cookies," which record your order information in your computer's web browser. The order "cookies" we use are only used to process your order. Most browsers are configured to automatically accept "cookies" though you can disable this feature. However, you will not be able to shop our online store unless your web browser has this feature turned on.
If you would like to place an order without configuring your web browser to accept "cookies," please call your order in to us at (877) 874-6775.
Creating An Account
We also offer you the option of setting up an account to make your checkout faster each time you shop. This way we can remember your shipping and billing information each time you login. Credit card information is not stored in our system and must be entered with each transaction. If an account was created without your knowledge or authorization, please contact customer service to request removal of the account.
How to Contact Us
To contact us regarding your personal information, or request that we correct, add, or remove your information from our system, you can reach us at:Discover Your Northwest
164 S. Jackson St.
Seattle, WA 98104
Phone: (877) 874-6775
E-Mail: customer service