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Enjoy 20% off on our online store this December when you become a member of Discover Your Northwest! Simply add the Discover Your Northwest membership to your cart, add a product* of your choice, and the 20% discount will be applied to your purchase.

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*Note: Passes and merchandise for resale are excluded.

Message from the Mountain (DVD)
Rainier the Mountain (DVD)
Rainier the Mountain (DVD)
Price: $24.95
The Fire Below Us & Fire Mountains of the West (DVD 2-Disc Combo)
The Great Ice Age Floods (DVD)
Steam Whistles, Sawdust, and Salt Air (DVD)
Mount Rainier National Park (DVD)
Olympic & Mt. Rainier: National Parks of the Northwest (DVD)
Cape Perpetua: Discovery at the Edge (DVD)
Mount St. Helens: 30 Years of Change (DVD)
The Fire Below Us (Blu-Ray)
The Fire Below Us (Blu-Ray)
Price: $29.95
Return of the River (DVD)
Return of the River (DVD)
Price: $18.95
McKenzie Pass-Santiam Pass National Scenic Byway DVD
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Customer Service

Call: (877) 874-6775
Email: Customer Service
(Mon thru Fri, 8-5 Pacific)

  • Quick Questions
  • Shipping

When will you ship my order?

If you order on a business day before 3:00 p.m. (Pacific), we will ship it the same day. Otherwise, we will ship it the following business day.

When will my order be delivered?

See the list of shipping options and approximate delivery times on the tab to the right.

What will the shipping cost?

Shipping costs will be calculated as you checkout, but before you enter your credit card number. Rates are based on the weight and destination of your order and include a fee of $1.50 for shipping and handling. Duties and customs charges are the responsibility of the recipient.

Can I print out my pass?

The self-issuing, print-on-demand National Forest Recreation ePass is available for day-users. All other recreation passes are sold as hard-copy only, please allow enough time to receive them in the mail before you need them. Printed receipts will not be honored by the managing park and forest agencies.

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Delivery estimates are based on ship date, not original order date.

US Mail Options & Delivery Times

First Class

2 - 9 business days*

Priority Mail

2 - 3 business days

Express Mail

1 - 2 business days

Global Express

3 - 5 business days (international only)


UPS Options & Delivery Times**


1 -5 business days*

3 Day Select

3 business days

2nd Day Air

2 business days

Next Day Air

Next business day


* 1 - 2 business days within WA
** UPS does not accept packages addressed to PO boxes.