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The Mount St. Helens VolcanoCam (Donation)

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The world famous VolcanoCam helps people around the world understand and appreciate the awesome grandeur of a visibly active and growing volcano. Your donation will be used to help maintain the equipment and software involved in bringing you these incredible pictures.

Why is the picture sometimes grayed out?
If you look at the VolcanoCam when it's night at Mount St. Helens, the picture will look dark and grainy, sometimes with a ghostly, glowing patch where the hotspots are in the crater. If it looks grayed out during daylight hours, it's because we have a very wet, rainy climate here, often with low-hanging clouds that obscure the view of the mountain. Once in a while, the picture will be completely grayed out due to a temporary malfunction, but this is rare. Forest Service officials at Mount St. Helens always work quickly to fix any problems that might arise.

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Customer Service

Call: (877) 874-6775
Email: Customer Service
(Mon thru Fri, 8-5 Pacific)

  • Quick Questions
  • Shipping

When will you ship my order?

If you order on a business day before 12:00 p.m. (Pacific), we will ship it the same day. Otherwise, we will ship it the following business day.

When will my order be delivered?

We ship from our location in Seattle. Please check with USPS or UPS for their delivery service guarantee.

What will the shipping cost?

Shipping costs will be calculated as you checkout, but before you enter your credit card number. Rates are based on the weight and destination of your order and include a fee of $1.50 for shipping and handling. Duties and customs charges are the responsibility of the recipient.

Can I print out my pass?

The self-issuing, print-on-demand National Forest Recreation ePass is available for day-users. All other recreation passes are sold as hard-copy only, please allow enough time to receive them in the mail before you need them. Printed receipts will not be honored by the managing park and forest agencies.

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Delivery estimates are based on ship date, not original order date.

US Mail Options & Delivery Times

First Class

2 - 9 business days*

Priority Mail

2 - 3 business days

Express Mail

1 - 2 business days

Global Express

3 - 5 business days (international only)


UPS Options & Delivery Times**


1 -5 business days*

3 Day Select

3 business days

2nd Day Air

2 business days

Next Day Air

Next business day


* 1 - 2 business days within WA
** UPS does not accept packages addressed to PO boxes.